1. What’s your MOQ request?
Usually, we request for a normal order by 1×20″ container to start. The models and colors can be mixed in this containers. Usually, we request MOQ per model/color: 50PCS.
2. What’s your delivery time?
General speaking, it takes about 45 days to get an order ready from MOQ to 40’HQ container. But it may take some extra time, according to your actual quantity and complexity of your detailed order. For example, if your order is covering some details specially developed for you, the delivery time may be longer.
3. What’s your payment term?
Usually, we request 30% by T/T in advance, balance to be paid before shipment, or 100% by irrevocable confirmed L/C payable at sight. We also accept payment to be transferred through Alibaba Trade Assurance.
4. What’s your warranty for your bicycle?
Frame and fork: 1 years warranty
Mechanical parts:1/2 year warranty
5. Do you accept OEM customer’s orders?
Yes, we can make the bicycle according to customer’s specification, color combination and even logo/design, as well as package request, provided your order is by 1X40′ HQ and more. Otherwise, we have to negotiate it.
6. What’s about your sample policy?
We are honored to supply samples for your check our quality and actual manufacturing value. The samples may need to pay some additional charges. But if you purchase the container order, it can be refund to you. Usually , it takes 3-4 weeks to get the sample bikes ready, after received of your full sample payment.
7. What’s your bike quality situation?
It is the fact what we manufactured are all in middle/high quality classes even in European market. All the bicycles we manufactured is minimum according to present European Standard. Also, we make always the same quality standard to worldwide market, whether it is sold to Europe or other area.
8. Will you deliver the right products as I ordered? How can I trust you?
The core culture of our company is based on integrity and honesty. Our company have been audited and approved by TüV/SüD, Germany. Please find the assessment report by the link: http://www.txedbike.en.alibaba.com/company_profile/capability_assessment.html
Also, we are 12 years’ Alibaba Gold Supplier, with good and regular transaction history data you can find in Alibaba Site at: http://www.txedbike.en.alibaba.com/company_profile/transaction_history.html.
In fact, the above history data is only part of what we export to worldwide market.